Virtual Founders Breakfast #10
Increasing Customer Retention: Tips On How To Reduce Churn
Expert: Michał Pękała VP Growth @ DocPlanner.com
Tuesday, June 27th, 2021 at 8:00am via Zoom
Virtual Founders Breakfast is a digital event bringing together founders, industry experts, investors along with enterprises to discuss growth, exchange best practices and facilitate matchmaking.
Each breakfast features an expert speaker engaging in a conversation, exchanging their knowledge and experience on a selected growth-related topic. The event provides opportunities to facilitate valuable new connections and one-on-one access to decision-makers via breakout rooms.
Your company can’t scale up as long as you don’t overcome the churn problem. That is the key point Michał Pękała VP of Growth at Docplanner will make at Virtual Founders Breakfast #10. Join the event to get tips on how to acquire to right customers for long retention, learn why churn is eating your growth along with what worked and what didn’t at DocPlanner. With over 60 million unique patients and over 5 million bookings every month, Docplanner is the leading healthcare booking platform globally. They list more than 2 million healthcare professionals with a total of 2 million patient reviews on our websites in 12 countries. The company was founded in 2012 in Poland and now boasts a team of more than 1,500 based across offices in Warsaw, Barcelona, Istanbul, Rome, Mexico City, Curitiba and Bologna.
This project is organized by the Foundation Supporting #OMGKRK.
This project is realized with the financial support of Małopolska.
This project is supported by Krakow Technology Park.
Who Can Attend?
- Individuals/teams who intend to start a company
- Startup and scaleup founders
- C-level individuals and managers from innovative organizations
- Leaders and decision-makers from ecosystem stakeholders
- #OMGKRK Membership
Virtual Founders Breakfast Agenda
7:45 Soft Open
8:00 Welcoming by the Foundation Supporting #OMGKRK
8:05 Opening presentation by Michał Pękała VP Growth DocPlanner
- Acquiring the right customers for long retention?
- Why churn is eating your growth?
- How DocPlanner fought churn? things that didn’t work and a few that did
8:25 Matchmaking Breakout Rooms
8:30 Moderated Panel Discussion With Speaker & Founders
8:50 Wrap Up & Call To Action
9:00 Open Breakout Rooms
Michał Pękała | VP Growth @ DocPlanner.com
Michał Pękała has been VP Growth at DocPlanner for over six years where he is currently focused on decreasing churn. After DocPlanner’s merger with Doctoralia, Michał unified the marketplace product & operations for 10 countries (16M UU, 20k clients). Earlier Michał led patient growth activities including product, SEO, SEM and other performance marketing operations.
Recorded Presentation Will Be Posted Here
An invitation is a benefit of Scaleup membership. Founders of member companies have received a calendar invitation with call details.
Non-members founders must register to join the Virtual Founder Breakfast. After LinkedIn verification, there will be a calendar invitation sent with call details.
Foundation Supporting #OMGKRK Research Project
The Foundation is creating a database of Krakow startups and scaleups to track changes in the innovation ecosystem and better understand the needs of companies.
Foundation Supporting #OMGKRK Scaleup Members
- Innovative technology companies building their own products and services
- 10+ team size
- Growth phase of development